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Getting started with automations
Getting started with automations

How automations work and example use cases

Ali Haghani avatar
Written by Ali Haghani
Updated over a month ago

Automations are an extremely powerful and flexible feature in Circleback. They can be used to generate insights with AI and automatically perform a series of actions after selected meetings.

For example, you can use automations to:

  • Extract specific details (e.g. company name, number of employees) from customer calls

  • Generate follow-up emails based on a template

  • Send meeting data to other applications

  • Update your CRM or to-do list

  • Share meetings with other team members

Automations can also be set to only run after specific meetings and shared with team members to enable team-wide automations.

To get started, simply select Automations on the left and create a new automation.

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