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Resume canceled subscription

Resume canceled subscription

Instructions for resuming a canceled subscription to Circleback

Nick White avatar
Written by Nick White
Updated over 2 months ago

If your subscription is canceled, you won't be able to use Circleback to record new meetings or change plans. To resolve this, use the following steps:

  1. Click the banner at the top notifying you that your subscription has been canceled.

  2. Go through the checkout flow to re-subscribe.

  3. If you'd like to change plans, you can now do so by following the instructions in this article.

If you're looking to switch to a different plan and your current subscription is canceled, you'll first need to re-subscribe to your existing plan. Billing is prorated so you will only be charged the difference or receive a credit when making changes to your plan.

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